Shipping Policy

At Oysterwood Creatives, we take pride in creating handmade and made-to-order items that are crafted with care and attention to detail. Our shipping policy is designed to ensure your order reaches you promptly and safely.

Order Processing Time:

  1. All orders are handmade and made to order.
  2. Please allow 7 to 10 days for your order to be processed and prepared for shipment.
  3. Larger orders may require additional processing time depending on the size and complexity of the order. In such cases, we will provide you with an estimated shipping timeline upon order confirmation.

Shipping Methods:

  1. We offer standard shipping for all orders.
  2. Shipping costs will be calculated at checkout based on the destination and the size/weight of the package.

Shipping Timeframes:

  1. Once your order has been processed, it will be shipped via the selected shipping method.
  2. Shipping times vary depending on the destination. Typically, standard shipping within the United States takes 3 to 5 business days after the order has been shipped.
  3. International shipping times may vary and can take up to several weeks, depending on the destination and customs processing.

Order Tracking:

  1. A tracking number will be provided for all orders once they have been shipped.
  2. You can track the status of your shipment using the provided tracking number on our website or through the carrier's website.

Delivery Considerations:

  1. We are not responsible for delays in shipping caused by factors beyond our control, such as weather, natural disasters, or carrier delays.
  2. Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Order Changes and Cancellations:

  1. If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been processed and shipped, we may not be able to make changes or cancel the order.

Questions or Concerns:

If you have any questions or concerns regarding our shipping policy or the status of your order, please don't hesitate to contact us at shipping@oysterwood.com. We're here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.

Thank you for choosing Oysterwood Creatives. We appreciate your support!