Privacy Policy
At Oysterwood Creatives, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, products, and services.
1. Information We Collect:
1.1 Personal Information: When you place an order, sign up for our newsletter, or contact us for support, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.
1.2 Website Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, pages visited, and referring website.
2. How We Use Your Information:
2.1 We use the personal information we collect for the following purposes:
- Processing orders and fulfilling customer requests.
- Providing customer support and responding to inquiries.
- Sending order updates, transactional emails, and newsletters (with your consent).
- Improving our products, services, and website functionality.
- Preventing fraudulent activities and ensuring the security of our website and services.
3. Information Sharing and Disclosure:
3.1 We do not sell, trade, or rent your personal information to third parties for marketing purposes.
3.2 We may share your personal information with third-party service providers who assist us in operating our website, processing payments, or providing customer support. These service providers are contractually obligated to use your personal information only for the purposes of providing the services we have requested.
3.3 We may disclose your personal information if required by law or in response to valid legal requests, such as subpoenas or court orders.
4. Data Security:
4.1 We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction.
4.2 We restrict access to your personal information to authorized personnel only, who are required to maintain the confidentiality of your information.
5. Data Retention:
5.1 We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
5.2 You may request the deletion or correction of your personal information by contacting us at privacy@oysterwood.com.
6. Third-Party Websites:
6.1 Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party websites.
7. Children's Privacy:
7.1 Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately at privacy@oysterwood.com, and we will take steps to delete the information.
8. Updates to This Privacy Policy:
8.1 We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or by other means of communication.
9. Contact Us:
If you have any questions, concerns, or requests regarding our Privacy Policy or the processing of your personal information, please contact us at privacy@oysterwood.com.
By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Thank you for your trust in Oysterwood Creatives.
[Date of Last Update: February 9, 2024]